Terms of Service

Effective Date: March 16, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and BinVision Solutions Inc. (“BinVision,” “we,” “us,” or “our”), a corporation incorporated under the laws of the Province of British Columbia, Canada. These Terms are concluded between you and BinVision only, and not with Apple Inc. (“Apple”) or Google LLC (“Google”).

By creating an account or using the Lock On mobile application and related services (collectively, the “Service”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service. These Terms may not conflict with the Apple Media Services Terms and Conditions, which you acknowledge you have had the opportunity to review.

2. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement. The Service involves real financial charges and requires a valid payment method, which typically requires you to be of legal age in your jurisdiction.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration

To use the Service, you must create an account using Apple Sign In, Google Sign In, or email with a one-time passcode. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activities that occur under your account.
  • Notifying us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

4. Description of the Service

Lock On is a screen time accountability application. The core features include:

  • Commitments: You select mobile apps, set a daily screen time limit, a monetary pledge, and a commitment duration.
  • Usage monitoring: The Service reads aggregated screen time data from your device’s operating system to track your daily usage against your commitment limits.
  • Accountability charges: If you exceed your daily limit for a commitment, the pledge amount you configured is automatically charged to your linked payment method.
  • Progress tracking: Calendar views, streaks, trophies, and daily summaries that help you monitor your progress.
  • Notifications: Alerts when you approach or exceed your daily limits.

5. Commitments and Accountability Charges

This is a core term of the Service. By creating a commitment with a monetary pledge, you expressly authorize BinVision to charge your linked payment method each day you exceed your commitment limit, in the amount of the pledge you selected. Accountability charges are retained by BinVision as consideration for providing the Service. The financial consequence is the core mechanism that makes the Service effective — this is the service you signed up for.

5.1 Charge Mechanics

  • Authorization: When you create a commitment and link a payment method, you provide a standing authorization for automatic, off-session charges for each day you exceed your limit during the commitment period.
  • Charge timing: Charges are processed when your device reports usage exceeding your daily limit, or may be aggregated and processed at the end of the calendar day. One charge per commitment per calendar day may apply.
  • Charge amount: The amount is the pledge you selected when creating the commitment, denominated in US dollars (USD). Available pledge amounts depend on your subscription tier.
  • Failed charges: If a charge fails (e.g., insufficient funds or expired card), we may retry the charge. You remain responsible for any outstanding amounts.

5.2 Charge Disputes

Each accountability charge has a 24-hour dispute window. During this window, you may dispute a charge directly within the app or via the link in your charge receipt email. If no dispute is filed within 24 hours, the charge is automatically finalized.

Disputes are evaluated based on whether a Service error occurred — for example, incorrect usage tracking, a data reporting bug, or a system malfunction. If a dispute is approved, we will issue a refund via Stripe.

Disputes based on regret, unawareness of usage, or general dissatisfaction with a charge that was triggered by legitimate usage exceeding your self-set limit are not grounds for a refund. The financial consequence is the intended function of the Service.

If you miss the 24-hour in-app window, you may contact us at [email protected] within 48 hours of the charge as a fallback. We reserve the right to limit dispute frequency to prevent abuse.

5.3 Standard Commitments

Standard commitments can be paused, modified, or ended at any time. However, loosening changes — including increasing your daily limit, lowering your pledge, pausing, ending, or removing a tracked app — are subject to a 72-hour cooling-off period before they take effect. During this cooling-off period, your original commitment terms remain in full force, and accountability charges apply at your original pledge and limits. You may cancel a pending change at any time during the cooling-off period.

Tightening changes — lowering your daily limit, raising your pledge, or adding a tracked app — take effect immediately with no cooling-off period.

5.4 Locked Commitments (Opt-In)

You may optionally lock a commitment at the time of creation. Locked commitments are a Pro-only feature and cannot be paused, loosened, or ended until the commitment’s completion date. This is a voluntary, opt-in feature clearly disclosed and confirmed through a multi-step process before activation. Tightening a locked commitment (lowering limits or raising the pledge) is always permitted. Locked commitments are always time-bounded with a fixed end date.

6. Payment Methods

Payment processing is handled by Stripe, Inc. (“Stripe”). By adding a payment method, you agree to Stripe’s terms of service.

  • You must provide a valid payment method to create commitments that involve a monetary pledge.
  • You are responsible for keeping your payment method current. If your payment method expires or is declined, accountability charges may fail, and you remain liable for those amounts.
  • You may remove your payment method from the Service, but doing so does not cancel active commitments or relieve you of liability for charges incurred during active commitments.

7. Subscriptions

7.1 Free and Pro Tiers

The Service offers a free tier with limited functionality and a Pro subscription tier with expanded capabilities. Feature limits for each tier (such as the number of commitments, apps per commitment, duration options, and pledge amounts) are displayed within the app and may be updated from time to time.

7.2 Subscription Billing

Pro subscriptions are offered on a monthly or annual basis and are billed through the Apple App Store or Google Play Store via RevenueCat. By subscribing, you agree to the following:

  • Recurring billing: Your subscription automatically renews at the end of each billing period (monthly or annually) unless you cancel at least 24 hours before the end of the current period.
  • Free trial: If offered, a free trial converts to a paid subscription at the end of the trial period unless cancelled at least 24 hours before the trial ends. You will not be charged during the free trial period.
  • Price: Subscription prices are displayed in the app at the time of purchase. Prices may vary by region and currency and are subject to change. We will notify you of price changes before your next renewal.
  • Payment: Payment is charged to your Apple ID or Google Play account at confirmation of purchase (or at the end of a free trial period).

7.3 Cancellation

  • You may cancel your subscription at any time through your Apple App Store or Google Play Store account settings.
  • Cancellation takes effect at the end of the current billing period. You retain access to Pro features until the end of the period you have already paid for.
  • Cancelling a subscription does not cancel active commitments or waive accountability charges during those commitments.

7.4 Refunds

Subscription refunds are subject to the refund policies of Apple and Google, respectively. We do not process subscription refunds directly. To request a refund, contact Apple Support or Google Play Support.

8. Screen Time Data and Permissions

  • The Service requires access to your device’s screen time or app usage data to function. On iOS, this uses the Screen Time / Family Controls framework. On Android, this uses the UsageStatsManager API.
  • You must grant these permissions for the Service to operate. If permissions are revoked, the Service cannot track your usage, and commitments may not function as intended.
  • On Android, the Service uses a foreground service and may display an overlay notification when you approach or exceed your limits.

You must also comply with any applicable third-party terms when using the Service, including your mobile carrier’s data service agreement and any applicable platform terms of use.

9. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Attempt to circumvent, disable, or interfere with the Service’s usage monitoring or charge mechanisms.
  • Use automated scripts, bots, or other tools to interact with the Service.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Impersonate another person or create multiple accounts for fraudulent purposes.
  • Initiate chargebacks or payment disputes for accountability charges triggered by legitimate usage exceeding your self-set limits. If you believe a charge was triggered in error, use the dispute process described in Section 5.2.

10. Intellectual Property

The Service, including all content, features, functionality, software, designs, and trademarks, is owned by BinVision Solutions Inc. and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial purposes in accordance with these Terms. On Apple-branded products, this licence is limited to use on devices that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Service may be accessed by other accounts associated with you via Family Sharing or volume purchasing.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free.
  • Screen time data reported by your device’s operating system will be perfectly accurate or complete.
  • The Service will achieve any particular result in reducing your screen time.
  • Charges will always be processed correctly due to factors outside our control (payment processor outages, device reporting errors, etc.).

In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple (for iOS) and Apple will refund the purchase price for the Service, if any. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Service. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty are BinVision’s sole responsibility.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BINVISION SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or gross negligence.

13. Indemnification

You agree to indemnify and hold harmless BinVision Solutions Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your infringement of any third party’s rights.

14. Force Majeure

BinVision shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, power outages, platform outages (Apple, Google, Stripe), or device operating system errors affecting usage data reporting.

15. Account Deletion and Termination

15.1 By You

You may delete your account at any time through the app settings. Account deletion will:

  • Remove your personal information promptly, and in any event within 30 days (subject to legal retention requirements).
  • Cancel any active subscriptions at the end of the current billing period.
  • Terminate all active commitments. Because account deletion stops all data processing (including usage tracking), no further accountability charges can be incurred after deletion.

For more information about how your data is handled upon account deletion, see our Account Data page.

15.2 By Us

We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity, or for any other reason at our reasonable discretion. We will provide notice where practicable.

16. Modifications to the Service and Terms

We reserve the right to modify or discontinue the Service (or any part of it) at any time, with or without notice. We may also update these Terms from time to time. When we make material changes, we will update the “Effective Date” and notify you through the app or by other reasonable means. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Any dispute arising out of or related to these Terms or the Service shall be resolved as follows:

  • Informal resolution: You agree to first attempt to resolve any dispute informally by contacting us at [email protected]. We will try to resolve the matter within 30 days.
  • Binding arbitration: If informal resolution fails, both parties agree to resolve the dispute through final and binding individual arbitration, except that either party may bring a claim in small claims court if it qualifies. Arbitration shall be administered under the rules of a recognized arbitration body and conducted in English. The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction.
  • Jurisdiction for non-arbitrable claims: For any claims not subject to arbitration, both parties submit to the exclusive jurisdiction of the courts of the Province of British Columbia, sitting in Vancouver.

17.1 Class Action Waiver

YOU AND BINVISION AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and BinVision agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

17.2 Opt-Out Right

You may opt out of the arbitration and class action waiver provisions of this Section 17 by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out. If you opt out, the informal resolution and jurisdiction provisions above still apply.

18. Export Controls and Legal Compliance

You represent and warrant that: (i) you are not located in a country that is subject to a U.S. or Canadian government embargo, or that has been designated as a “terrorist-supporting” country; and (ii) you are not listed on any government list of prohibited or restricted parties.

19. Apple and Google Platform Terms

If you access the Service through the Apple App Store or Google Play Store, the following additional terms apply:

  • Acknowledgement: These Terms are between you and BinVision only. Apple and Google are not parties to these Terms. BinVision, not Apple or Google, is solely responsible for the Service and its content.
  • Scope of licence: The licence granted to you is limited to a non-transferable licence to use the Service on devices that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
  • Maintenance and support: BinVision is solely responsible for providing maintenance and support services for the Service. Apple and Google have no obligation whatsoever to furnish any maintenance or support services.
  • Warranty: In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Service to you (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service.
  • Product claims: BinVision, not Apple or Google, is responsible for addressing any claims relating to the Service, including but not limited to: (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
  • Intellectual property: In the event of any third-party claim that the Service or your possession and use of the Service infringes that third party’s intellectual property rights, BinVision, not Apple or Google, is solely responsible for the investigation, defence, settlement, and discharge of any such claim.
  • Third-party beneficiary: Apple and Google, and their subsidiaries, are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce these Terms against you.

20. General Provisions

  • Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and BinVision regarding the Service.
  • Severability: If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
  • Assignment: You may not assign your rights under these Terms. We may assign our rights to an affiliate or successor.
  • Language: These Terms are drafted in English. If there is a conflict between an English version and any translation, the English version prevails.

21. Contact Us

If you have questions about these Terms, please contact us:

BinVision Solutions Inc.
British Columbia, Canada
Email: [email protected]
Web: https://lockon.app